Email Customization

To customize the look and feel of emails BindID sends to your customers, modify the email templates on the Branding > Email Templates tab. If you have more than one BindID application, select the application for which you are customizing emails from the drop-down list at the top of the page. You can modify the templates used for sending verification code, verification link, and account registration emails. HTML is used to determine email appearance, and these variables can be used in email subject and message fields:

  • {{otp}}: A placeholder for the user's verification code, which should be a part of the verification code email template.
  • {{link}}: A placeholder for the user's verification or registration link, which should be a part of verification link and account registration email templates.

Important: The HTML code used in the template cannot include scripts, forms, or iframe tags.

To customize an email template, select the required template, update the subject field, and add your HTML to the code editor. To receive an example email that uses the template, click Test it. When you have finalized the template, select Override the default email with this custom template and save the changes.